Passo by Nook

I got food poisoning at this place yesterday. I don't recommend it.

We have been coming here regularly and have recommended the place to everyone but the past week experiences have been nightmares.<br><br>We often order the same thing and have no issues doing that. Staff also kind of know what we like. We showed up last Saturday expecting it would be an easy and quick dinner with the family. The server told us that she couldn't and has never granted any requests to change the side dish rice to fries (we are just not fond of rice). I told her I've done it more than I could count and she insisted. And then she asked how I would like my white fish cooked. Rare, medium rare or well done. I've never heard this asked on a non sashimi grade fish. I asked for it to be cooked but please not dry. That answer wasn't enough and she insisted we choose. Another staff member appeared later and explained the girl who took my order was new. Fine.<br><br>I went back last night in hope of getting a regular / better service than last time. Only to be told this time I can't change salad into stir fry veggies which we have done at least for 30 times we stopped eating the salad here after getting food poisoning. MANAGER / CAPTAIN CUT WIWIK appeared and rather aggressively asked me to point fingers, "who took your order before?? which staff?" I was shocked and flabbergasted. I came here once or twice a week, most of the staff have taken my order at least once. After a few minutes of us trying to explain, avoiding her toxic questions and willing to order / pay the change as an extra, she kept rambling loudly on her thoughts.<br><br>Why the blame, the aggression instead of actually solving the problems? Why create a scene in the restaurant by raising her voice at a regular customer instead of finding a way to deal with it? It was an absolutely awful and disgusting behaviour. You didn't just lose a regular customer, I'll be happily sharing this experience with others that look for places to avoid.

3 out of 4 of us got sick. Please avoid. Bali belly at its finest. Also the food was horrible.